I wish I had met Ken and read Jerry Mill's books 20 years ago when I started my first business.  I was a scientist with some great ideas for a business, but no real idea on how to implement them properly from a business perspective.  I had to learn a lot of things the hard knocks way, all which I can find examples of in the "book," and it cost me a lot doing it that way.  Ken has the ability to see our issues from an unemotional and outside perspective with a simplified business view that prevents us from making irrational or costly business decisions.   - John Fontana, President