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Building A Concierge Practice In Healthcare

Dec 02, 2009

As insurance complexity rises while reimbursements fall, many family practice physicians are looking for alternatives to working eve more hours.  The "Concierge" model of healthcare practice is an evolving model, that allows a physician to focus on a core group of 600 to 800 patients - instead of the 2,000+ that a small practice requires under an insurance reimbursement model.

My assignment was to develop a business plan to explore the potential for conversion of an existing practice into a membership or concierge model.  There are a number of franchise companies that sell a pre-configured business model, but I found the fees to be quite steep  i.e. almost a third of revenue.

I did a great deal of desk research to understand what works, and how the business model should be structured.  This included asking questions on the mechanics of a practice, developing a simple input driven business model to explore scenarios.  Once we had developed a working model, I orchestrated the development of a complete business plan package for funding.  This included sections on sales, marketing and demographics as well as competitive factors, legal and regulatory implications, and, of course, a complete set of financial projections with a complex underlying model that enabled us to rapidly investigate alternative scenarios for growth.

David Kirkup - B2b CFO Partner - 404 348 0326 - dkirkup@b2bcfo.com

 

 

More from David…

About the Author

David has over two and a half decades of business experience and is a proven financial management expert.   Working in Europe and the USA, David has served as Divisional CFO at a number of Fortune 500 corporations: including Reuters, Marsh & McClennan, Zurich Insurance and ADP as well as numerous small and mid size companies. As part owner of a small software company, he was heavily involved in the marketing efforts and ultimate sale of the company. As CFO with a national PEO firm he dealt with the credit and financial issues facing hundreds of small business clients. David also spent 5 years in Bermuda managing off shore insurance companies. 
 
A B2B CFO® since 2004, David will quickly identify and present your key metrics to assist in business decisions, and work with you to develop intelligent reports and budgets, help you forecast cash flow and negotiate and restructure your bank debt, while motivating and mentoring staff to help them achieve a high level of performance and professional growth. David's strengths lie in his experience as a hands-on accounting, financial, and operations manager, as well as his knowledge of big picture issues like strategy, financing, growth and turnaround. 

View David’s Personal Website

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A collection of books from B2B CFO® to help any business succeed. Read the first chapter from books, including the Wall Street Journal’s book, for free.

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