Posted by: Steven P. Schertz in Success Stories
My client, closed on a term loan of $840,000 this week. The process took some time, while the Bank took its time in assessing the credit worthiness of the Client.
Upon being retained, I was made aware of a credit facility that the COO was working on with the Company's Bank. He prepared various schedules and provided data that the Banker was dissatisfied with. I contacted the Banker, who provided the original referral to this client. He made me aware of what he expected.
Within a few days, he had the required information in a form that was acceptable to him and his underwriter. But the story gets better!!
The Banker, in the middle of this saga, leaves the Bank for a position at a competitor without informing his client until a few days later. Now, we had a new Banker, same Underwriter, but the process begins anew.
Again, this CFO took charge and satisfies the new Banker. While the process was somewhat delayed, the Bank came through was thoroughly satisifed with the work product and work we all contributed.
Most importantly, the Bank renewed its faith in the client and committed to the partnership of Banker and Client for the long term.
I'd say this was a great success!
Posted by: Steven P. Schertz in Articles
B2B CFO NAMED IN PRESTIGIOUS INC. 5000 LIST
184% Growth Earns B2B CFO Spot in the 2010 List of Fastest Growing Companies in America
Phoenix, Ariz. August 24, 2010 — B2B CFO, nation’s largest provider of CFO services to small businesses, has been named to the prestigious Inc. 5000 list of fastest growing companies in America.
Now in its 29th year, Inc. Magazine’s annual ranking judges US-based and privately held companies by their revenue growth. This year’s list was ranked on the percentage in revenue increase from 2006-2009. B2B CFO’s growth earned 84th place in its industry.
"There are approximately 27 million small businesses in the U.S. today,” said Jerry L. Mills, founder and chief executive officer of B2B CFO, “It is a huge honor to be among the fastest growing and the most successful businesses in the country. Our firm has experienced tremendous growth over the past few years and we are on track to continue expanding. I am especially grateful to all of the firm’s dedicated Partners who continue to advocate our services around the nation.”
In a personalized letter congratulating B2B CFO on this accomplishment, Jane Berenston, editor-in-chief of Inc. Magazine’s wrote “Congratulations: your company, B2B CFO, has made the 2010 list of the fastest growing private companies in America. This achievement puts you in rarefied company, especially if you consider that over 27 million businesses are registered in the USA.Last week, my client and its Banker met to review the year end financials. The prior year there were issues that I reviewed and provided guidance that was acceptable to the Client and Bank. One year later, the email below was sent to me regarding the the relationship:
"Not a problem. I'm glad that we could put our heads together and figure
out a solution acceptable to all. I had also mentioned to Dan on the way
back that you have done a lot in terms of reigning things in and more
importantly in providing the company with the knowledge base on the
finance side that they desperately needed."
William S. Terraglio, V.P.
Senior Account Rep.
M&T Bank
Posted by: Steven P. Schertz in Articles
Many business owners operate their organizations with processes, some think that they do. They create process which, at times are based on flawed logic. The flaw originates from their experiences as a Technician[1] rather than from learned experiences from professionals whose expertise comes from years of reviewing, creating and implementing process.
Business Owners intuitively understand that without process, sales cannot be processed, product delivered, payroll distributed to employees. However, they do not put much energy and muscle into creating processes that are easy to implement, easy for employees to embrace, flexible when change is required. Instead, they set up processes and forget to review and revise them as needed.
Consider the month end reporting requirements of any business. Typically, various processes must be finalized. Let’s consider the sales, billing and cash receipts processes.
Sales
Sales data is entered into a sales module within the period that the transaction is consummated. Data is reviewed and invoices are remitted to customers. Period sales reports are generated.
Cash Receipts
Cash is applied to customer invoices. Customer remittances are accumulated and deposited into corporate bank accounts. This all must occur prior to the last business day of the month. Cash receipts reports are generated.
Accounts Receivable
This report is the culmination of proper sales and cash process. The idea is for this report to accurately inform management the sum total of outstanding invoices so that metrics can be created and collection activities performed. It is what this example is all about.
Yet, when the financial professionals review the aging report to ensure that it agrees with corporate books and records (general ledger), inevitably they do not agree. This creates inefficiencies because financial staff must dig to find errors and omissions. The errors continue, multiply and become more cumbersome to correct taking valuable time away from everyday tasks.
When this occurs, one would conclude that the process may need review and modification. Yet many businesses don’t and won’t because there is no process to review the process. Owners are not focused on ensuring that the above process (for example) continues to operate efficiently. Instead there is an “out of sight, out of mind” mentality, a pervasive lack of understanding and sometimes, caring.
The best run organizations have leaders who understand that their companies cannot grow without finite processes that allow their staff to efficiently perform their jobs. It is imperative that Companies, Owners and their senior management keep their eye of the process ball. The cost of doing so is minimal compared to the cost of fixing!
Posted by: Steven P. Schertz in Articles
My client, Robert Schickler, President of Brunswick Automotive Professionals, Inc. wrote this paper regarding assisting employee success.
A manager’s job is 100 times easier and more rewarding when his or her employees are performing like a well-oiled machine. But when that machine runs slowly or breaks down, a manager’s job becomes exponentially harder.
It’s hard to get things done when people don’t understand their roles, responsibilities or exactly what’s expected of them.
Too often, supervisors assume their employees understand what needs to be done. Or, they fear they’ll insult an employee’s intelligence by stating what seems obvious to them.
Don’t underestimate the importance of making certain that everyone is on the same page. Clearly communicating roles and duties is never a wasted effort.
Goals are an important part of clarifying. They help employees focus on what’s important and provide incentives to find more efficient ways to get work done.
The only way to improve the way you’re doing things is to set clear, measurable goals and constantly monitor your success in those areas.
3. Don’t micromanage entrepreneurial-minded employees. But do monitor them
Entrepreneurial-minded employees—those who take initiative and do an effective job without much direction from managers—are often great employees.
But just because you feel like you can let them loose with a project doesn’t mean they don’t need management. In fact, when you empower employees in this way, monitoring becomes even more important. You may be concerned they’ll think you’re micromanaging them. Don’t be. When done right, monitoring doesn’t have to feel like micromanaging. Use this check-in as an opportunity to recognize effective behavior and get their feedback.
4. Encourage employees to share bad news with you
How? Don’t shoot the messenger!
If there’s a problem, mistake or delay, employees may be hesitant to inform you. They may fear your reaction or think they’ll look incompetent. That’s why it’s important to react correctly to bad news. Strive to be constructive, not punishing. Express appreciation for the accurate information, no matter how negative it may be. Respond quickly to the problem with specific actions.
5. Solve problems quickly, but not too quickly
Don’t waste time when dealing with threats or problems. But be aware that jumping to solutions too quickly can end up causing more headaches.
Smart managers know when additional information or analysis is essential—and when it will only delay action without adding value. Before taking action, managers should always use a systematic, logical analysis to identify the cause of a problem.
Our employees’ informal relationships are key to getting things done. We know that the ability to connect with a colleague “in the moment” when you have a problem or new information is vital for effective execution. But in today’s high-tech world, it can be difficult to make these connections. Don’t let co-workers in departments go days just e-mailing back and forth. Facilitate informal gatherings to brainstorm and hash out problems.
7. Creating a winning team
We will hire the right team members based on the skills needed for each position with cost to match our payroll budget. We then have to determine which systems each employee will be involved with. Define clear objectives and create standards to measure employee success and identify development needs. This process ultimately creates specific job descriptions that can help us hire the right person for the job.
Recruiting,hiring,developing and empowering the right team members for our business is one of the most critical tasks for us to achieve. This will make our company special and we will be able to motivate our team to provide the same level of customer service each and every time.
PLANNING FOR LONG TERM SUCCESS
For the small business owner, it is imperative that prior to closing they get their "house in order." When they begin another venture, as many small business owners do; they're reputation is paramount and if tarnished from prior ventures, they'll have problems with future business opportunities.
Please take a moment to read the article by clicking here
Posted by: Steven P. Schertz in Articles
Amper, Politziner & Mattia wrote the article below about traditional and Roth IRA's. Retirement planning is something that individuals should review annually if not more so. We are not as diligent as our parents who saved for their retirement with a vengeance. Also, we will require more resources and capital in our retirement. Accordingly, effective tax rates on our retirement income may be higher than our parents.
The following article addresses traditional and Roth IRA's.
Next year marks the first year in which taxpayers, at all levels of income, will have the ability to convert funds in Traditional IRAs to Roth IRAs. This ability to convert will be a crucial aspect of retirement and tax planning for 2009, 2010 and 2011.
A conversion from a Traditional IRA to a Roth IRA is subject to Federal and State tax as if it were distributed from the traditional IRA and not re-contributed to another IRA. However, it is not subject to the 10% premature distribution tax.
2010 Change. For tax years beginning after 2009, the $100,000 modified adjusted gross income limit on conversions of traditional IRAs to Roth IRAs has been eliminated. Additionally, married taxpayers filing a separate return will also be able to convert amounts in a traditional IRA into a Roth IRA. This will grant everyone the ability to convert their Traditional IRAs to Roth IRAs.
Why convert?
1. Distributions from regular IRAs are taxed as ordinary income. By contrast, Roth IRA distributions are tax-free if they are “qualified distributions.”
2. Roth IRAs are not subject to the lifetime required minimum distribution rules that apply to regular IRAs in the year in which the owner attains the age of 70 1/2.
Unique factor for 2010 conversions. Gross income from the conversions in 2010 will not automatically be includible in taxable income for 2010; rather half will be includible for 2011 and the other half will be includible for 2012. However, a taxpayer may elect to include the full amount of the income from conversion in 2010.
Conversion Strategy is Especially Attractive to:
1. Those who believe that the future tax free appreciation in a Roth IRA would more than offset the taxes paid on the conversion.
2. High income earners who are not eligible to fund Roth IRAs. These taxpayers now have the ability to do so indirectly. By making non-deductible contributions to a Traditional IRA and subsequently converting the funds to a Roth IRA, these individuals now have a way to continually fund Roth IRAs.
3. High net worth individuals who are subject to a wealth transfer tax. By transferring the funds from a Traditional IRA to a Roth IRA, the individual would be removing assets from the estate by prepaying taxes on the income and they will no longer be subject to required minimum distributions beginning at age 70 1/2. In addition, when the beneficiaries receive distributions from the Roth IRAs the income will be received tax free.
Special Added Feature – The Use of Hindsight!
An individual who converts from a Traditional IRA to a Roth IRA can later “back out” of the conversion by electing to re-characterize the IRA as a traditional IRA. If they wish, they can convert after 30 days. This re-characterization/reconversion strategy could be useful where, for example, the investments held in an IRA drop in value precipitously after a conversion to a Roth IRA. Re-characterizing the amount back to an IRA, and then reconverting it to a Roth IRA, can reduce the income arising from the Traditional IRA-to-Roth-IRA conversion.
Care should be taken as the top 2011 tax bracket is scheduled to be 39.6% versus 35% in 2009. An individual can elect to re-characterize up to the filing date of the return, including extensions. This could provide a 21 month window in which to make a decision.
Planning Tip:
Note that an individual can convert a traditional IRA into multiple Roth IRA accounts, each containing different investments. Doing so would allow the individual to “back out” of the conversion only with respect to the Roth IRA accounts containing investments that depreciated in value and not “back out” of the Roth IRA accounts that did not depreciate in value.
Posted by: Steven P. Schertz in Articles
The decision to sell or retain a business is a question pondered by many business owners. Selling a business is a momentous decision and involves critical analysis and contemplation. Although there are a myriad of factors that influence this decision, most of the pertinent issues fall into two primary categories: Financial and Lifestyle Considerations.
Financial Considerations
Although the goal in any business sale is to maximize value, most informed professionals agree that selling a privately held, mid-market business is not akin to winning the lottery. In most instances you will receive more money by continuing to own a profitable company forever than selling it today for a single lump sum. Business owners are sometimes initially dismayed when presented with an objective, professional valuation of their companies. Some exclaim, “I wouldn’t sell for that! I could earn that much in the next four years by continuing to own my business.” This is a powerful statement, however this reactive conclusion is typically reached after a rushed analysis that produces an inaccurate result.
An accurate financial analysis must begin with an objective comparison of the net after tax cash flows that would likely be available from your continuing to own the business, compared with the expected net after tax proceeds if you were to sell the business. It is key to consider the tax ramifications of each option since the income remaining after taxes is most relevant.
Lifestyle Considerations
Selling a business is a big decision – and typically one that entails a reason beyond just money. The piece of mind of not bearing all of the risks by yourself, a lifestyle change, estate planning matters or net worth diversification can be significant motivators. It tends to be more of a lifestyle decision with a financial component than visa versa. Common factors include retirement, burn out, health issues, family matters, capital limitations, risk exposure or a blending of several issues.
Case Study
You are the owner of Widget Manufacturing, Inc., a Company with $15 million in sales and $2 million in recast EBITDA (Earnings before interest, taxes, depreciation and amortization). You are 62 years old with no children in the business and no succession plan in place. The business requires about 55 hours of your time per week, and you have personally guaranteed both the corporate lease and credit line. The Company has experienced steady annual growth that should continue into the foreseeable future. Business is good.
You receive an unsolicited $9 million offer from a qualified acquirer from within your industry. Your immediate reaction is one of disappointment stating: “Why would I accept that when I could make more by running the Company for another 4 years”. But would you really?
The $9 million purchase price would be taxed at approximately 26% capital gains rate (including Federal (15% through 12/31/2010) and State) that would apply to the amount remaining after subtracting your cost basis in the business. Assuming your basis was $4 million and the balance was taxed at the capital gains rate ($5 million taxed at 26%), your taxes on the transaction would be $1.3 million, leaving net after tax proceeds from the sale of $7.7 million.
Conversely, if you retained the Company, you are paying ordinary income tax rates commonly exceeding 40%. The after tax earnings would be approximately $1.2 million and it is likely that a significant portion of the profits will not be available for distribution since it will have to be reinvested back into the business. This simplified analysis suggests that it would take at least 7 years of continued working involvement to generate the net sale proceeds of $7.7 million. This is considerably longer than the original 4-year assumption.
If you retain ownership your long-term profit may eventually exceed what you would receive in a sale, but as the Company grows so do the working capital requirements. As accounts receivable and inventory balances swell, the drain on cash flow can be substantial. Moreover, capital expenditures to replace aging equipment as well as the new high-speed widget fabricators that will be needed next year in order to keep pace with the competition will cost “a bundle”. It becomes apparent that a substantial portion of your earnings will be needed to fund current and projected operations and cannot actually be taken out of the Company. The profits that are generated, whether or not they are available for distribution, will be taxed at ordinary income rates, which are significantly higher than capital gains rates that would apply to the business ....
Posted by: Steven P. Schertz in Articles
Vladimir St. Phard, President of Customized Benefits Solutions, Inc. also provides education for business owners with his eNewsletter. The following article about cost shifting initiatives to reduce benefit costs is from his December 2009 eNewsletter.
Cost-Shifting Initiatives
In an effort to reduce benefit costs, many employers are implementing the following cost-containment strategies for 2010:
Rewards For Good Health
Offer financial incentives to employees who have healthy habits and lifestyles or those who participate in wellness programs at work. Penalize workers with higher premiums for engaging in unhealthy activities such as smoking.
Offer discounted rates for those who participate in wellness programs and maintain good health.
Preventative Care Benefits
Offer full coverage for employees who seek preventative medical care and preventative drugs without a deductible, including vaccinations, exams and screenings for diseases such as breast, colon and cervical cancer, and blood pressure and cholesterol.
Onsite Health Centers
Offer onsite health centers and staff health coaches to provide advice on personal health needs.
Catering to Individualized Needs
Offer voluntary benefit options that meet personal and family needs such as homeowners, automobile and group life insurance. Also, offer discounts on vision, dental, massage therapy, chiropractic care, health club memberships and weight-control programs.
Communication Tools
Provide online tools for employees on health education and estimation on their health care expenses.
Health Care Savings Accounts (HSAs)
Offer HSAs with a high-deductible health plan (HDHP) as a way to promote consumerism and reduce costs. Reduce plan options.
Analyze Dependent Coverage
Pay close attention to the spouses and dependents that employees enroll for benefits. Some companies require employees to pay higher premiums if their spouse can obtain health coverage through his/her employer. Conduct an eligibility audit to prove that dependents are considered legal dependents and remove ineligible dependents from the plan.
Align Your Goals
Weave business goals with health goals and devise a way for individuals or departments to lose weight, start exercising and/or stop engaging in unhealthy habits.
Utilize marketing techniques that will motivate employees to take action.
Co-insurance
Instead of having employees pay a copayment of $10 or $15, require them to pay a percentage of their health care expenses (known as co-insurance). This may make your employers more aware of their expenses as well.
Encourage the Use of Generic Drugs
Suggest that employees utilize the generic form of their prescriptions (if available) to save your organization and them money.
Take time this year to ensure that you are saving as much as you can be. Implement these new health options to reduce costs and have a healthier workforce.
Posted by: Steven P. Schertz in Articles
Many companies in the Tri-State area crave expert financial assistance with their books and records, banking relationships, property and casualty insurance. Most business owners don't know that help is an email or phone call away.
Recently, I was featured along with fellow partner and friend Joe Worth in an article published by New Jersey & Company Magazine that addresses outsourced CFO services.
My appreciation goes out to Bari Faye Siegel for this nice piece dated November 2, 2009 [click here for the article and great picture that's included].
Posted by: Steven P. Schertz in Success Stories
During a discussion with the CEO of a client, he asked if I’d review the Company’s utility expense for possible savings. Unknown to me, he contracted with a utility broker and executed a five year agreement. As part one of my due diligence, I contacted the broker to discuss the agreement. My thought was that the per kWh rate appeared above the current market rate. The broker turned out to be one of those exasperating individuals who never directly answer’s a question.
As part two of my due diligence, I researched suppliers in the eastern part of the United States and found a number of suppliers who were willing to provide a response to my Request for Proposal (“RFP”). It turns out that the market was somewhat cheaper than my client’s contracted price. In fact, it was approximately 2.4 to 3.0 cents per kWh less expensive. At 3 million kWh’s per annum, my client would save approximately $310,000 for a three year period.
I negotiated with two large suppliers and ultimately chose one, Constellation Energy. While my client may have to pay a penalty to the supplier he contracted with, his company will save over $300,000 during a three year agreement and more importantly, reduce the years under contract from five years to three.
Posted by: Steven P. Schertz in Articles
Many small businesses find themselves squeezed for working capital. The business may be successful even during these strained economic times. However, there could desire for growth or just a safety net. Business owners find themselves working with their bookkeeper, outside accountants, and even we B2B CFO®’s. We professionals know how to present financial data to a banker; we’ve been doing it for years.
Alas, the world has changed and we must change with it. We no longer assure our clients that banks will lend cash; we do make them understand the current environment. Case in point; I recently applied for an A.R.C. loan through a money center commercial bank. A.R.C. which stands for “American Recovery Act” is the federal program that provides guarantees to banks for interest and principal up to $35,000. The application is cumbersome for a business owner but not too cumbersome for a CFO. Upon working on the application, I found it strange that so much information was requested about the Owner rather than the Borrower, which in this case was a “C” Corporation. About six weeks after the application was submitted, my client received a notice from the lender that the loan was denied because his personal credit situation was unacceptable based on the program’s standards.
I was somewhat shocked; I thought this was a slam dunk. While it is true that my client has taken on some additional credit card debt (he wanted to repay the debt with the SBA loan), to keep his business afloat, this was the SBA, the Fed’s. As Bob Dylan once sang, “the times they are a changing.”
It appears as if the economy is beginning to recover. I see it with certain clients; others are still running below last year’s sales. Now is the time for CFO’s to dig their heels in and begin to advise CEO’s to continue tightening their belts. In fact, we cannot counsel CEO’s, we must begin to insist that they heed our advice! We must look under all rocks, look at operations, look at employment, and see if there is any fat that can be eliminated. Get involved with the sales department. Share ideas, because the end game is cash accumulation. This will indicate to lenders that the business is real, is healthy and worthy of that credit facility for a rainy day.
Posted by: Steven P. Schertz in Articles
I'm always reading business articles in order to help my business as well as my clients. My friend, Beth Zimmerman who is the principal of Cerebellas LLC, recently wrote the following article as part of her monthly newsletter. It is an excellent read and good source of information about business strategy.
Entrepreneurs are a special breed. More than most other professionals, they have a tremendous bias toward action: They like to be doing things, not thinking about doing things.
Yet in the blur of constant activity, many neglect or overlook an essential ingredient to a successful and sustainable business: strategy. Some entrepreneurs simply say they lack the time to think before they act. After all, speed to market can mean the difference between winning that next big gig and watching it get awarded to a competitor. In the end, most confess that they find strategy a little bit daunting, even mysterious--and are unsure how to implement a business strategy once they've figured out their strategic goals.
Like virtually all business activities, strategy development is a process. You don't build a house without a blueprint or drive cross-country without a road map. Similarly, you can't expect to achieve your business goals without a plan on how to get there.
Like any process, strategy can be broken down into basic steps:
Posted by: Steven P. Schertz in Articles
One of the unusual elements of being a B2B CFO® partner is networking. Upon returning home after training with Jerry Mills, we’re instructed to go out meet people and seek names. During the subsequent months, when we’re truly learning the ins and outs of networking we do as we’re instructed. We shake hands, smile, get business cards and set up appointments at people’s offices. Sometimes this leads to more names, more handshakes, more smiles and meetings with other business professionals. The culmination of this process is to meet a business owner who has a need for our services.
How does this behavior benefit us, the business world as well as our clients? I’ve figured it out; it begins to create a stable of professionals, valued business acquaintances and business friends that we help and who help us.
Case in point, the phone rang, it was an anesthesiologist who I met at a business group. He recently started a pain management business. We met at a local retail establishment in what appeared to be an interview for my services. I was elated that someone from this group, (which I recently resigned from), wanted to meet with me. He began by asking what a CFO does, how it benefits a business, etc. We discussed his startup practice, what his needs are; his thoughts regarding his needs were quite different than mine. We finally discussed networking, something that I’ve become comfortable and good at. His position is giving up a day per week (something that I do as part of my practice) was too much time and would cut into his revenue stream. My response was that if you don’t, short term you’ll be fine, longer term you’ll be back sitting across from me trying to figure out how to grow your top line.
We went back and forth until he disclosed that his prior job was as an anesthesiologist at our local medical center. He went on to state that he wanted to get out in the local medical community, meeting with doctors from the hospital who could refer patients to him. I asked if he knew my family physician that holds a senior position at the hospital. His response was “he’s exactly the type of doctors I’d like to meet!” I stated that I’d make an introduction. He was grateful.
The good news is as we were leaving, the light bulb went off in his head and he admitted that making time one day a week to network makes perfect sense.
In the words of a former President, Mission Accomplished!
The moral of the story is, one day the phone will ring. It will be a business professional, a purchasing agent, an executive of a business you’ve been trying to make a date with, who wants your service, your product, your advice. The only way that the phone will ring is to get out there, meet people, smile, shake a few hands, give out a few business cards, be nice to people. Not only does it go a long way to creating your place in this world, you may ultimately generate some revenue for your business.
B2B CFO® provides “C” level financial expertise to small and midsized businesses. We are currently 130 strong in 43 of the 48 contiguous states. Feel free to contact me to discuss networking or any other financial subject.
Posted by: Steven P. Schertz in Articles
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