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Testimonial - Call Center Operations

Sep 15, 2008

I've worked with Randy over the past 13 years and come to rely on his feedback and perspective on how to improve our business.  Randy brings a unique perspective to an organization by being able to not only provide financial support, but is also able to expand on the impacts to the operations team and ensure that efficiencies are not degrading the overall quality of service an organization seeks to provide.  Randy is a person that is able to incorporate overall corporate goals while ensuring an organization adheres to a budget.

Jim Skjeveland-Senior Vice President of Call Center Operations of CSD

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A collection of books from B2B CFO® to help any business succeed. Read the first chapter from books, including the Wall Street Journal’s book, for free.

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