{"id":431,"date":"2020-03-31T20:48:01","date_gmt":"2020-03-31T20:48:01","guid":{"rendered":"https:\/\/www.b2bcfo.com\/mark-johnson\/?p=431"},"modified":"2023-04-18T21:36:44","modified_gmt":"2023-04-18T21:36:44","slug":"key-performance-indicators","status":"publish","type":"post","link":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/","title":{"rendered":"Who Needs Key Performance Indicators Kpis"},"content":{"rendered":"<p>I am working with a new client in the health care industry who needs to have some key statistics each week to measure performance to know where changes in the business need to be made. We have defined these statistics which are put into a weekly report as our key performance indicators or KPI\u2019s. We refer to our weekly report as our dashboard.<\/p>\n<p>It is essential for any business regardless of size to have daily or weekly operating statistics or KPI\u2019s to properly manage your organization. These KPI\u2019s are unique to each organization based on their culture and industry. These KPI\u2019s should provide direction and serve as a bench mark or target for the organization to track performance within specific timeframes (weekly, monthly or quarterly).<\/p>\n<p>KPI\u2019s that are well thought out should follow the SMART criteria as described below:<\/p>\n<ul>\n<li>Specific purpose<\/li>\n<li>Measurable<\/li>\n<li>Achievable<\/li>\n<li>Relevant<\/li>\n<li>Time Phased<\/li>\n<\/ul>\n<p>In establishing your KPI\u2019s, try to avoid measurements that are expensive or difficult to determine. Keep in mind that as the business climate changes so should your KPI\u2019s to reflect technological advances and shifting priorities. Some measurements are not as useful because there are no benchmark standards so the usefulness of the statistic is limited. KPI\u2019s should be understood as an accurate but not precise measurement.<\/p>\n<p>Some examples of KPI\u2019s include:<\/p>\n<p style=\"padding-left: 40px;\">a. Increase sales per employee or location<\/p>\n<p style=\"padding-left: 40px;\">b. Improve the net income or EBITDA % to sales<\/p>\n<p style=\"padding-left: 40px;\">c. Increase in sales dollars or units<\/p>\n<p style=\"padding-left: 40px;\">d. Reduce employee turnover percentage<\/p>\n<p style=\"padding-left: 40px;\">e. Increase market share<\/p>\n<p style=\"padding-left: 40px;\">f. Increase average revenue per customer<\/p>\n<p style=\"padding-left: 40px;\">g. Improve inventory turnover<\/p>\n<p style=\"padding-left: 40px;\">h. Improve cash flow by %<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am working with a new client in the health care industry who needs to have some key statistics each week to measure performance to know where changes in the business need to be made. We have defined these statistics which are put into a weekly report as our key performance indicators or KPI\u2019s. We&hellip;<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","cybocfi_hide_featured_image":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-431","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Who Needs Key Performance Indicators Kpis - Mark Johnson<\/title>\n<meta name=\"description\" content=\"It is essential for any business regardless of size to have daily or weekly operating statistics or KPI\u2019s to properly manage your organization.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who Needs Key Performance Indicators Kpis - Mark Johnson\" \/>\n<meta property=\"og:description\" content=\"It is essential for any business regardless of size to have daily or weekly operating statistics or KPI\u2019s to properly manage your organization.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/\" \/>\n<meta property=\"og:site_name\" content=\"Mark Johnson\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-31T20:48:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-18T21:36:44+00:00\" \/>\n<meta name=\"author\" content=\"Mark Johnson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Johnson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/\"},\"author\":{\"name\":\"Mark Johnson\",\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/#\\\/schema\\\/person\\\/fd4b25da474f927215dffd48a2234bd2\"},\"headline\":\"Who Needs Key Performance Indicators Kpis\",\"datePublished\":\"2020-03-31T20:48:01+00:00\",\"dateModified\":\"2023-04-18T21:36:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/\"},\"wordCount\":279,\"commentCount\":0,\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/\",\"url\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/\",\"name\":\"Who Needs Key Performance Indicators Kpis - Mark Johnson\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/#website\"},\"datePublished\":\"2020-03-31T20:48:01+00:00\",\"dateModified\":\"2023-04-18T21:36:44+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/#\\\/schema\\\/person\\\/fd4b25da474f927215dffd48a2234bd2\"},\"description\":\"It is essential for any business regardless of size to have daily or weekly operating statistics or KPI\u2019s to properly manage your organization.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/who-needs-kpis\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Who Needs Key Performance Indicators Kpis\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/#website\",\"url\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/\",\"name\":\"Mark Johnson\",\"description\":\"B2B CFO\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/#\\\/schema\\\/person\\\/fd4b25da474f927215dffd48a2234bd2\",\"name\":\"Mark Johnson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8a7e805a64d6ae14ab695c9460ff8e6cdf2188cac1810032ffe661cd074bb1a1?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8a7e805a64d6ae14ab695c9460ff8e6cdf2188cac1810032ffe661cd074bb1a1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8a7e805a64d6ae14ab695c9460ff8e6cdf2188cac1810032ffe661cd074bb1a1?s=96&d=mm&r=g\",\"caption\":\"Mark Johnson\"},\"url\":\"https:\\\/\\\/www.b2bcfo.com\\\/mark-johnson\\\/author\\\/mjohnson\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Who Needs Key Performance Indicators Kpis - Mark Johnson","description":"It is essential for any business regardless of size to have daily or weekly operating statistics or KPI\u2019s to properly manage your organization.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/","og_locale":"en_US","og_type":"article","og_title":"Who Needs Key Performance Indicators Kpis - Mark Johnson","og_description":"It is essential for any business regardless of size to have daily or weekly operating statistics or KPI\u2019s to properly manage your organization.","og_url":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/","og_site_name":"Mark Johnson","article_published_time":"2020-03-31T20:48:01+00:00","article_modified_time":"2023-04-18T21:36:44+00:00","author":"Mark Johnson","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Mark Johnson","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/#article","isPartOf":{"@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/"},"author":{"name":"Mark Johnson","@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/#\/schema\/person\/fd4b25da474f927215dffd48a2234bd2"},"headline":"Who Needs Key Performance Indicators Kpis","datePublished":"2020-03-31T20:48:01+00:00","dateModified":"2023-04-18T21:36:44+00:00","mainEntityOfPage":{"@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/"},"wordCount":279,"commentCount":0,"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/","url":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/","name":"Who Needs Key Performance Indicators Kpis - Mark Johnson","isPartOf":{"@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/#website"},"datePublished":"2020-03-31T20:48:01+00:00","dateModified":"2023-04-18T21:36:44+00:00","author":{"@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/#\/schema\/person\/fd4b25da474f927215dffd48a2234bd2"},"description":"It is essential for any business regardless of size to have daily or weekly operating statistics or KPI\u2019s to properly manage your organization.","breadcrumb":{"@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/who-needs-kpis\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.b2bcfo.com\/mark-johnson\/"},{"@type":"ListItem","position":2,"name":"Who Needs Key Performance Indicators Kpis"}]},{"@type":"WebSite","@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/#website","url":"https:\/\/www.b2bcfo.com\/mark-johnson\/","name":"Mark Johnson","description":"B2B CFO","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.b2bcfo.com\/mark-johnson\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.b2bcfo.com\/mark-johnson\/#\/schema\/person\/fd4b25da474f927215dffd48a2234bd2","name":"Mark Johnson","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/8a7e805a64d6ae14ab695c9460ff8e6cdf2188cac1810032ffe661cd074bb1a1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8a7e805a64d6ae14ab695c9460ff8e6cdf2188cac1810032ffe661cd074bb1a1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8a7e805a64d6ae14ab695c9460ff8e6cdf2188cac1810032ffe661cd074bb1a1?s=96&d=mm&r=g","caption":"Mark Johnson"},"url":"https:\/\/www.b2bcfo.com\/mark-johnson\/author\/mjohnson\/"}]}},"_links":{"self":[{"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/posts\/431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/comments?post=431"}],"version-history":[{"count":1,"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/posts\/431\/revisions"}],"predecessor-version":[{"id":2091,"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/posts\/431\/revisions\/2091"}],"wp:attachment":[{"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/media?parent=431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/categories?post=431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.b2bcfo.com\/mark-johnson\/wp-json\/wp\/v2\/tags?post=431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}